Privacy Policy

Last Updated: July 28, 2026

At Butterlume, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, or make a purchase.

By using our website, you acknowledge and agree to the practices described in this policy.

  1. Information We Collect

To provide a better shopping experience and process your orders efficiently, we may collect certain information from you.

Information You Provide

When you:

Place an order

Create an account

Subscribe to our updates

Contact our customer service team

We may collect information including:

Full name

Email address

Shipping and billing details

Phone number

Order information

Payment-related details

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

IP address

Browser type and device information

Website usage activity

Cookies and similar tracking technologies

This information helps us improve website performance, security, and user experience.

  1. How We Use Your Information

The information we collect may be used for the following purposes:

Order Processing:
To complete transactions, verify payments, arrange shipping, and provide order confirmations and tracking updates.

Customer Support:
To respond to questions, requests, and provide assistance related to your purchases.

Website Improvement:
To analyze customer preferences, improve our website features, and enhance product experiences.

Marketing Communication:
With your permission, we may send information about new products, promotions, and special offers.

Security Protection:
To detect suspicious activity, prevent fraud, and protect the safety of our customers and website.

  1. Information Security

Protecting your personal information is a priority for us.

We use appropriate security measures designed to protect your data, including:

Secure payment processing technology

Encrypted transmission methods

Restricted access to personal information

Confidential handling procedures by authorized personnel

Butterlume does not store complete credit or debit card numbers on our servers after payment processing is completed.

  1. Sharing of Information

Butterlume does not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

We may share information with trusted service providers who assist us with:

Payment processing

Order fulfillment

Shipping services

Website operation

Customer communication

These partners are only permitted to use your information as necessary to provide requested services.

Advertising and Analytics Partners

We may use third-party technologies such as cookies, pixels, and analytics tools to understand website activity and provide more relevant content or advertisements.

These third parties may collect information according to their own privacy policies.

Examples of service providers may include:

Meta (Facebook / Instagram)

Google

Shopify

You may review their privacy policies or adjust your browser settings to manage tracking preferences.

  1. Cookies Policy

Butterlume uses cookies and similar technologies to improve your browsing experience.

Cookies are small data files stored on your device that help websites remember information about your visit.

We may use cookies for:

Essential Functions:
To support website features such as shopping carts and checkout.

Performance Analysis:
To understand how visitors use our website and improve functionality.

Marketing:
To provide more relevant advertisements and promotional content.

You can control or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

  1. Third-Party Websites

Our website may contain links to external websites or services.

These third-party websites operate independently and have their own privacy policies. Butterlume is not responsible for the privacy practices, content, or security of external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

  1. California Privacy Rights

If you are a California resident, you may have certain rights regarding your personal information under applicable privacy laws.

These rights may include:

Requesting access to personal information we collect

Requesting correction of inaccurate information

Requesting deletion of certain personal information

Managing marketing communication preferences

To exercise applicable privacy rights, please contact us using the information provided below.

  1. Children’s Privacy

Butterlume does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided personal information through our website, please contact us immediately. We will take appropriate steps to review and remove such information when necessary.

  1. Data Protection and Breach Response

We take reasonable measures to protect your personal information.

In the unlikely event of a security incident involving your data, we will take appropriate actions, including investigation, notification where required by law, and implementing measures to prevent future occurrences.

  1. Email Communications

We may use your email address to:

Send order confirmations

Provide shipping updates

Respond to customer inquiries

Send promotional communications if you have chosen to receive them

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in our emails.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.

Any updates will be posted on this page with the revised effective date.

We encourage you to review this policy regularly to stay informed about how we protect your information.

  1. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

The Great Company

Email:
service@butterlume.com

Phone:
+1 213-627-7147

Address:

1751 Colorado Blvd #366

Los Angeles, CA 90041

United States

Thank you for trusting Butterlume.

We are committed to protecting your privacy and providing a safe, transparent, and enjoyable shopping experience.