Terms of Service

OVERVIEW

Welcome to Butterlume.

The terms “we,” “us,” and “our” refer to Butterlume and The Great Company. We operate this website and online store to provide customers with access to our products, services, content, and shopping experience.

These Terms of Service explain the rules, responsibilities, and conditions that apply when you visit, browse, or make purchases through our website. By accessing or using our services, you agree to comply with these terms and any related policies available on our website.

Please review these Terms of Service carefully before using our website. If you do not agree with these terms, please do not access or use our services.

SECTION 1 - WEBSITE ACCESS AND USER RESPONSIBILITIES

By using our website, you confirm that you are legally permitted to enter into agreements in your place of residence.

When placing an order or using certain features of our website, you may be required to provide personal information, including your name, email address, billing details, and shipping information.

You are responsible for ensuring that all information provided is accurate, complete, and up to date.

You are also responsible for maintaining the confidentiality of your account information and any activity associated with your account.

SECTION 2 - PRODUCTS AND SERVICES

We make every effort to display our products accurately, including descriptions, images, and details.

However, please understand that product colors, appearance, or presentation may vary depending on your device settings, screen quality, or display configuration.

Product information, availability, pricing, and specifications may be updated or changed at any time without prior notice.

We reserve the right to limit quantities, discontinue products, or refuse service when necessary.

SECTION 3 - ORDERS AND PURCHASES

Submitting an order represents your request to purchase products from Butterlume.

All orders are subject to review and acceptance. We reserve the right to cancel or decline orders for reasons including payment issues, product availability, suspected fraudulent activity, or incorrect information.

Your order will only be considered accepted after payment has been successfully processed and you receive order confirmation.

Please carefully review your order details before completing checkout, as changes or cancellations may not always be possible once processing has started.

All returns, exchanges, and refunds are handled according to our Return and Refund Policy.

SECTION 4 - PRICING AND PAYMENT INFORMATION

All prices displayed on our website are subject to change without notice.

The final price charged will be the price shown at checkout and confirmed in your order confirmation email.

Prices may not include applicable taxes, shipping charges, customs fees, or import costs unless otherwise stated.

You agree to provide accurate payment and account information when making a purchase.

By completing a transaction, you confirm that:

The payment information provided is valid and authorized for use

You have permission to use the selected payment method

You agree to pay all applicable charges related to your order

SECTION 5 - SHIPPING AND DELIVERY

Butterlume works with trusted fulfillment and shipping partners to deliver orders efficiently.

Delivery dates provided on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or circumstances outside of our control.

Once an order has been transferred to the shipping carrier, responsibility for transportation risks follows the carrier’s handling process.

SECTION 6 - INTELLECTUAL PROPERTY

All content available on this website, including logos, trademarks, text, images, graphics, product information, designs, and other materials, belongs to The Great Company, Butterlume, or authorized partners.

You may use website content only for personal and non-commercial purposes.

You may not copy, reproduce, modify, distribute, sell, publish, or use any website materials without prior written permission.

All intellectual property rights not expressly granted remain reserved.

SECTION 7 - THIRD-PARTY SERVICES

Our website may include access to third-party tools, payment services, or external links.

These services are provided by third parties and may operate under their own terms and policies.

Butterlume does not control or guarantee the availability, accuracy, or performance of third-party services.

Your use of third-party services is at your own discretion and risk.

SECTION 8 - EXTERNAL LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, accuracy, privacy practices, or policies of external websites.

Before using third-party websites or services, we recommend reviewing their terms and privacy policies.

SECTION 9 - PRIVACY AND PERSONAL INFORMATION

Your privacy is important to us.

Any personal information collected through our website is handled according to our Privacy Policy.

By using our website, you acknowledge and agree that your information may be processed as necessary to provide services, complete transactions, improve customer experience, and fulfill orders.

SECTION 10 - CUSTOMER FEEDBACK

If you submit reviews, comments, suggestions, images, or other content to Butterlume, you grant us permission to use such content for business purposes, including improving products, services, and customer experiences.

You confirm that any submitted content:

Belongs to you or you have permission to share it

Does not violate the rights of others

Does not contain unlawful, harmful, or misleading information

We reserve the right to remove content that violates these Terms of Service.

SECTION 11 - WEBSITE INFORMATION ACCURACY

While we strive to provide accurate information, occasional errors, omissions, or outdated details may occur.

We reserve the right to correct errors, update information, modify product details, or cancel orders affected by inaccurate information when necessary.

SECTION 12 - PROHIBITED ACTIVITIES

You agree not to use our website:

For unlawful purposes

To violate intellectual property rights

To distribute harmful software or malicious code

To collect personal information from others without permission

To interfere with website security or operation

To engage in fraudulent or misleading activities

We reserve the right to restrict or terminate access if these terms are violated.

SECTION 13 - DISCLAIMER

Our website and products are provided on an “as available” basis.

While we aim to provide reliable products and services, we do not guarantee that website access will always be uninterrupted, error-free, or completely accurate.

To the maximum extent permitted by law, Butterlume disclaims liability for issues arising from website use, product use, or circumstances beyond our reasonable control.

SECTION 14 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, The Great Company and Butterlume shall not be responsible for indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.

SECTION 15 - GOVERNING TERMS

These Terms of Service and any related agreements are governed by applicable laws in the jurisdiction where The Great Company operates.

Any disputes related to these terms will be handled according to applicable legal procedures.

SECTION 16 - CHANGES TO THESE TERMS

We may update or modify these Terms of Service from time to time.

Any changes will be posted on this page with the updated effective date.

Your continued use of our website after changes are published means you accept the updated terms.

SECTION 17 - CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us.

The Great Company

Email:
service@butterlume.com

Phone:
+1 213-627-7147